5200 Louetta Rd. Ste 138
Houston 77379
281-370-4447
http://www.stillgoode.com/
M-Th, Fsat, Sun
10-6, 10-5, 1-5

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StillGoode Consignments, 6.0 out of 10 based on 7 ratings
  • Karsten Sebung

    This is the worst consignment experience I have ever had! I was willing to do business with Still Goode, and I had agreed to drop off hundreds of items for them to consign. When I orginally called they told me the only way to drop off items that week was to deilver them in a couple of hours. This was not an option, and this was due to the amount of items I needed to consign. The earliest they could schedule the next appointment was for the following week. After loading several hundred items into my van on the following week, I had called them to explain that I more than likely would be late when it came to dropping off all of my consignment goods. I had wanted to drop off a little later that day.. When I explain to the lady I was going to be late, and she started to treat me in a very rude manner, and that if I wanted to reschedule the delivery it would be 5 to 6 weeks out. Naturally, I was a little upset, and started to explained to her that Still Goode needed to be a little more flexible to accomidate my needs, and this is mainly because I had so kany items to drop off, and that there store is 1 1/2 hours from my home. Her employee then hung the phone up right in my face. I called the employee back to deterrmine if we just got disconnected, the employee explained the reason she hung up was because I talk too much, and I had called to reschedule my delivery. I explained to her if she needs to re-think how her beliefs in customer service if she believes hanging up on a customer is justified because they are calling to reschedule a consignment drop off, or taliking to much.. If this is how they treat customers before we even get our consignment items into their shop, I don’t even want to know what the next issue is going to be. Take your consignments elsewhere! This company does not respect their consignees, and they 100% do not work around your schedule. If the owner reads this, don’t believe anything the employee is telling you. I heard her talking to someone while I was on the phone with her, and she lied about how the conversation went with us.

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